A clear reservation and refund policy

Before making a reservation

Confirm the puppy’s current availability, identity, age and sex details, listed price, what is included, any transport costs, the payment recipient, and the terms in writing. The listed puppy price is $750 USD. A reservation payment amount and payment method should be explicitly agreed before any money is sent.

How to request a refund

1. Email rehome@williamlabradorpuppies.site from the email address used for the reservation.
2. Include your full name, reservation reference if available, puppy name, date and amount paid, and a clear request for a refund.
3. We will acknowledge the request and confirm any information needed to identify the payment.
4. Refund processing is targeted within 3 business days after a valid request is received. The time it takes for funds to appear may also depend on the payment provider or financial institution.

Refund amount and method

The stated policy is a 100% refund of the reservation payment. We will confirm the refund amount and return method in writing. Any different treatment of a separate third-party transport charge must be disclosed and agreed in advance, and will be subject to applicable law.

Records and questions

Keep your payment receipt and the written reservation confirmation. If any term is unclear or appears inconsistent with applicable consumer law, ask for clarification before paying. This page is a policy summary and should be reviewed for compliance with the laws applicable to the actual business location and transaction.